How to integrate ServiceNow & Slack’s Slash Commands

Step 1. Create the Processor

New Processor

https//:<instance name><Path>.do

For example: MyCompany.service-now/

parameter = “hello”

https//:<instance name><Path>.do?<parameter>

For example: MyCompany.service-now/

Step 2. Make the processor public

New Public Page

Step 3. The Slash Command

Create New Command

Step 4. First Test

Step 5. Build the Staging Table

Step 6. Replacing the Processor Script

Step 7. Test the slash command again

Step 8. Responding/Running Server side actions


Highly Recommended: Adding Some Security




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